Last Update: February 10, 2025
To ensure a transparent and reliable experience on Booking Adventure, in addition to these Terms, there are two other key documents that form part of our relationship with you:
Our Content Guidelines and Standards ensure that all information on our platform is relevant and appropriate for a global audience, without restricting freedom of expression. They explain how we manage content and what measures we take in case of inappropriate information.
This information is fundamental, as it (along with your booking confirmation email and any pre-contractual information provided before booking) establishes the legal terms under which service providers offer their experiences through our platform.
If you wish to appeal a moderation decision or report certain content on our platform, please refer to our content guidelines and standards, where we explain the process and how we handle these requests.
This section establishes the specific conditions for booking car rentals through Booking Adventure. It applies in conjunction with Section A, which covers the general terms of all travel experiences.
Booking Adventure facilitates vehicle reservations, but the rental contract is established directly with the service provider. The rental company is responsible for delivering the vehicle, its conditions, and executing the contract signed at the time of pickup.
We offer a platform where you can compare and book rental vehicles from various providers. We do not guarantee the exact car make or model unless specified in the reservation. Once the booking is complete, we share the details with the provider and provide you with pickup information.
Provide accurate information at the time of booking. Read and accept the rental and provider terms before completing your purchase. Present the required documentation when picking up the vehicle, such as a valid driver's license and a credit card with sufficient funds for the security deposit.
At Booking Adventure, all bookings for tours, activities, and experiences require advance payment. However, for restaurant reservations, payment may or may not be requested by the establishment. Menu and service prices are set directly by each restaurant. If a restaurant requires advance payment, it will be processed through our platform, and the corresponding cancellation policies will apply. At Booking Adventure, we use Openpay and PayPal to securely process online payments. Once your order is complete, you will receive a confirmation email with the transaction details.
You can modify or cancel your reservation according to the service provider’s policies. Refunds, if applicable, will be subject to the conditions established at the time of booking.
The minimum and maximum ages for renting a vehicle may vary depending on the provider and location. Drivers must meet all provider requirements to avoid issues at pickup. For more details on rankings, recommendations, and other Booking Adventure practices, check our 'How Booking Adventure Works' section. With Booking Adventure, every experience is designed to make your trip unforgettable. Book with confidence and enjoy the best quality at every destination.
The minimum and maximum ages for renting a vehicle may vary depending on the provider and location. Drivers must meet all provider requirements to avoid issues at pickup. For more details on rankings, recommendations, and other Booking Adventure practices, check our 'How Booking Adventure Works' section. With Booking Adventure, every experience is designed to make your trip unforgettable. Book with confidence and enjoy the best quality at every destination.
This section establishes the specific conditions for booking public and private transportation services through Booking Adventure. It applies in conjunction with Section A, which covers the general conditions of all travel experiences.
When you book a transportation service in advance, the contract is established directly with the service provider. In the case of on-demand private transportation, the reservation is made through an external aggregator, and its terms and conditions apply. For public or on-demand private transportation reservations, we will provide you with the specific terms of the provider during the booking process. Booking Adventure acts solely as an intermediary and is not responsible for the operation of the service, routes, or prices, except as established in our general conditions.
We offer a platform where you can search, compare, and book public and private transportation services. Once the reservation is made, we send your information to the provider to coordinate the service. For private transportation, we will provide you with the provider's contact details and relevant reservation information. For public transportation, we will indicate how to obtain your electronic or physical tickets.
Verify the reservation details and provide correct and complete information. Comply with our conditions and those of the service provider, as any breach could result in additional charges or cancellation of the reservation. For private transportation, ensure you are at the pickup point on time and keep your phone available to receive driver notifications. For airport transfers, provide your flight details at least 24 hours before pickup to manage potential delays. For public transportation, arrive in advance to collect your tickets and board the service. Ensure that all passengers comply with the service's behavior and safety requirements.
At Booking Adventure, all bookings for tours, activities, and experiences require advance payment. However, in the case of restaurants, payment may or may not be required by the establishment. Menu and service prices are set directly by each restaurant. If a restaurant requires advance payment, it will be charged through our platform, and the corresponding cancellation policies will apply. At Booking Adventure, we use OpenPay and PayPal to securely process online payments. Once your order is completed, you will receive a confirmation email with the transaction details.
Cancellations of pre-booked private transportation are free up to 24 hours before pickup (in some cases, up to 2 hours before; check your booking confirmation). For on-demand private transportation, cancellation is possible at any time, but charges may apply. In most cases, public transportation reservations are non-refundable. Both Booking Adventure and the service provider may cancel the reservation in exceptional cases, such as provider insolvency or the inability to provide the service. In such cases, an alternative or a full refund will be offered. If reservation changes are needed, we will inform you in advance, and if you choose to cancel, you will be entitled to a full refund in most cases. Refunds may take up to 5 business days to process. No refunds will be given if the passenger fails to show up on time or does not provide the correct information for the reservation.
For pre-booked private transportation, check your confirmation email for the allowed waiting time at the pickup point. For on-demand private transportation, if the driver has to wait beyond the pickup time, additional charges may apply. If the vehicle requires cleaning or repairs due to inappropriate passenger behavior, the responsible party must cover these costs. For more information on how we operate, user reviews, and rankings, check the 'How Booking Adventure Works' section. At Booking Adventure, we strive to offer you a worry-free transportation experience, ensuring comfort and safety on every journey.
For pre-booked private transportation, check your confirmation email for the allowed waiting time at the pickup point. For on-demand private transportation, if the driver has to wait beyond the pickup time, additional charges may apply. If the vehicle requires cleaning or repairs due to inappropriate passenger behavior, the responsible party must cover these costs. For more information on how we operate, user reviews, and rankings, check the 'How Booking Adventure Works' section. At Booking Adventure, we strive to offer you a worry-free transportation experience, ensuring comfort and safety on every journey.
This section establishes the specific conditions for booking tables at restaurants through Booking Adventure. It applies in conjunction with Section A, which covers the general conditions of all travel experiences.
Booking Adventure acts as an intermediary between users and restaurants. When you book a table through our platform, the contract is established directly with the restaurant. We facilitate the reservation but are not responsible for the quality of service, food, or any other experience provided by the restaurant.
We offer a platform where you can search, compare, and book tables at a wide variety of restaurants. We send your reservation information to the selected restaurant and provide you with confirmation. Depending on the restaurant, you may have the option to modify or cancel your reservation before the scheduled time.
Provide accurate contact information to receive updates about your reservation. Arrive on time at the restaurant, as some establishments have limited waiting times before canceling the reservation. Read and accept the restaurant's terms and conditions, which may include charges for late cancellations or no-shows. Indicate any special requirements (such as dietary restrictions or seating requests) at the time of booking.
At Booking Adventure, all bookings for tours, activities, and experiences require advance payment. However, in the case of restaurants, payment may or may not be required by the establishment. Menu and service prices are set directly by each restaurant. If a restaurant requires advance payment, it will be charged through our platform, and the corresponding cancellation policies will apply. At Booking Adventure, we use OpenPay and PayPal to securely process online payments. Once your order is completed, you will receive a confirmation email with the transaction details. Booking through Booking Adventure is free, but some restaurants may require a deposit or advance payment.
The ability to modify or cancel a reservation depends on the restaurant's policies. If you cannot attend your reservation, we recommend canceling it in advance to avoid possible no-show charges. In case of refunds, these will be subject to the restaurant's policy and may take up to 5 business days to process.
Some restaurants may offer exclusive promotions for reservations made through our platform. In certain cases, you may earn points or benefits by completing reservations and attending them. For more information on how we operate, rankings, and user reviews, check the 'How Booking Adventure Works' section. At Booking Adventure, we aim to facilitate access to exceptional dining experiences, ensuring that every meal is a special occasion.
Some restaurants may offer exclusive promotions for reservations made through our platform. In certain cases, you may earn points or benefits by completing reservations and attending them. For more information on how we operate, rankings, and user reviews, check the 'How Booking Adventure Works' section. At Booking Adventure, we aim to facilitate access to exceptional dining experiences, ensuring that every meal is a special occasion.